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Business product discontinuation

Microsoft Retires Skype for Teams

Analysis based on 16 articles · First reported Feb 28, 2025 · Last updated Mar 02, 2025

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Attention
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Articles
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The discontinuation of Microsoft — Skype by Microsoft is a strategic move to consolidate its communication offerings around Microsoft. This could lead to increased adoption of Microsoft, potentially boosting Microsoft's market share in collaboration software, while marking the end of an era for a pioneering VoIP service.

Software Telecommunications

Microsoft has announced the discontinuation of Microsoft — Skype, its once-popular calling and messaging platform, effective May 5, 2025. The company is urging existing Microsoft — Skype users to transition to Microsoft, its modern communication and collaboration hub. This decision aims to streamline Microsoft's free consumer communication offerings and adapt to evolving customer needs. Microsoft — Skype, launched in 2003, was acquired by EBay in 2005 for $2.6 billion and later by Microsoft in 2011 for $8.5 billion. Despite its early success and pioneering role in internet-based video calls, Microsoft — Skype faced increasing competition from services like Apple Inc.'s FaceTime, Meta Platforms' WhatsApp, and SBA Communications. Its user base declined from 40 million in March 2020 to 36 million in 2023, while Microsoft grew to 320 million users by April 2024. Microsoft will facilitate the transition by allowing Microsoft — Skype users to log into Microsoft with their Microsoft — Skype credentials, automatically transferring contacts and chats. Users also have the option to export their data if they prefer not to migrate. Paid Microsoft — Skype features will no longer be offered to new customers, though existing subscriptions and credits will be honored until their renewal period ends.

70 Microsoft debuted
60 Microsoft retires service Microsoft — Skype
40 EBay paid for company Microsoft — Skype
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Microsoft — Skype, a pioneering video-calling platform, is being discontinued by Microsoft in May 2025, marking the end of its service after two decades. Its user base has declined significantly due to competition and Microsoft's strategic shift.
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Jeff Teper, president of Microsoft 365 collaborative apps and platforms, confirmed Microsoft's decision to retire Microsoft — Skype, explaining the strategic rationale behind the move to focus on Microsoft.
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SBA Communications saw significant growth during the pandemic, contributing to Microsoft — Skype's decline in daily active users.
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Niklas Zennström co-founded Microsoft — Skype in 2003, establishing the peer-to-peer protocol for internet calls.
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Janus Friis co-founded Microsoft — Skype in 2003, establishing the peer-to-peer protocol for internet calls.
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Salesforce — Slack Technologies was a direct competitor to Microsoft when it debuted in 2017, influencing Microsoft's strategy in the workplace messaging platform market.
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Microsoft competitor Meta Platforms Microsoft is a direct competitor to Meta Platforms within the technology industry, with both companies heavily investing
Microsoft related Apple Inc.
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