Southwest Airlines Ends Free Bags Policy
Analysis based on 7 articles · First reported May 26, 2025 · Last updated May 27, 2025
The changes by Southwest Airlines, particularly the introduction of baggage fees, are expected to boost its revenue and profitability, aligning it with competitors like American Airlines, United Airlines, and Delta Air Lines. This could lead to increased investor confidence in Southwest Airlines, while potentially impacting customer loyalty due to the departure from a long-standing free perk.
Southwest Airlines is ending its 'bags fly free' policy, a hallmark since 1967, and will begin charging $35 for the first checked bag and $45 for the second, effective May 28 for new bookings. This move, announced in March, aims to boost revenue and cut costs, following a net loss in the first quarter. Exceptions apply to Business Select fares, high loyalty status members, and Southwest Airlines co-branded credit card holders. The new fees align Southwest Airlines with other major U.S. airlines, which collectively earned billions from baggage fees in 2024. Southwest Airlines CEO Bob Jordan and CFO Tom Doxey have indicated these changes are part of a broader effort to improve profitability and address misalignment with industry practices. Other changes include plans to introduce assigned seating in 2026 and the rollout of 'basic economy' fares, replacing the 'Wanna Get Away' option. These strategic shifts come amid pressure from activist investor Elliott Investment Management, which took a significant stake in Southwest Airlines last year.
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