India Airport Check-in System Outage
Analysis based on 7 articles · First reported Dec 03, 2025 · Last updated Dec 03, 2025
A widespread technical outage disrupted check-in systems at multiple airports across India, including Varanasi, leading to significant flight delays. Airlines such as IndiGo, SpiceJet, Akasa Air, and Air India — Air India Express were affected, forcing them to implement manual check-in and boarding procedures. A message at Varanasi airport attributed the disruption to a 'Microsoft Windows' global service outage, though Microsoft subsequently denied any such issue, stating the claim was 'factually incorrect'. Indira Gandhi International Airport acknowledged the operational challenges and stated its teams were working to ensure a seamless passenger experience. The precise cause and duration of the outage remain unclear, but it highlights vulnerabilities in airport IT infrastructure.
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