Paulette Crookes Dies from Tapnell Farm Hot Tub
Analysis based on 7 articles · First reported Dec 03, 2025 · Last updated Dec 10, 2025
This event has minimal direct impact on financial markets, as it primarily concerns a private company, Tapnell Farm, and a personal tragedy. However, it highlights potential reputational and legal risks for hospitality businesses offering amenities like hot tubs, which could lead to increased scrutiny and regulatory changes in the tourism industry.
Paulette Crookes, 70, died on March 8, 2020, from Legionnaires' disease, which an inquest jury concluded she contracted from a poorly maintained hot tub at Tapnell Farm on the United Kingdom — Isle of Wight. She had been celebrating her birthday with family at the rental property in February 2020 when they noticed a strange smell and cloudy, green water in the hot tub. Her daughters, Nicola Vaughan and Denise Scott, testified that no one was seen checking the water during their stay. After returning home, Paulette Crookes' condition deteriorated, leading to hospitalization, an induced coma, and ultimately her death. Environmental Health teams visited Tapnell Farm but found no positive legionella results from the specific hot tub, though other hot tubs on site had poor readings. The council decided not to pursue prosecution. Joanna Lloyd, the housekeeping manager, insisted she tested the water daily, but Coroner Caroline Sumeray questioned this claim. Chloe Baker, the accommodation manager, admitted to merely filing testing records without review. Following the incident, Tapnell Farm removed all hot tubs from the site in March 2020.
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