IndiGo Flight Cancellations and DGCA Scrutiny
Analysis based on 15 articles · First reported Dec 10, 2025 · Last updated Dec 12, 2025
The widespread flight cancellations by IndiGo, India's largest airline, have severely impacted the aviation sector, leading to significant passenger inconvenience and a negative sentiment towards IndiGo. The regulatory actions by the India — Directorate General of Civil Aviation (India) (DGCA), including a 10% flight schedule cut, are expected to stabilize operations but will likely affect IndiGo's market share and profitability in the short term.
IndiGo, India's largest airline, experienced widespread operational disruptions, including thousands of flight cancellations, delays, and rescheduling, primarily due to inadequate preparation for new Flight Duty Time Limitation (FDTL) rules for pilots. This crisis led to significant passenger inconvenience and prompted strong intervention from the India — Directorate General of Civil Aviation (India) (DGCA). The DGCA repeatedly summoned IndiGo CEO Pieter Elbers to submit detailed reports and data on the disruptions, crew rostering, manpower planning, and refund status. An eight-member oversight team was formed, with members deployed to IndiGo's corporate office and 11 domestic airports to monitor operations and compliance. The DGCA also ordered a 10% cut in IndiGo's winter flight schedule to improve reliability. Civil Aviation Minister Kinjarapu Rammohan Naidu blamed IndiGo's lapses and promised strict action. IndiGo has apologized publicly and claims operations are stabilizing, while also confirming 100% refunds for flights affected until December 6.
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