IRCTC summons Amul over curd worms
Analysis based on 6 articles · First reported Mar 27, 2026 · Last updated Mar 30, 2026
The incident could lead to increased scrutiny and stricter regulations on food quality and safety standards for catering services in the Indian railway system, potentially impacting other food suppliers and service providers. For Amul, this event could negatively affect its brand reputation and market share in the institutional supply segment.
The Indian Railway Catering and Tourism Corporation (IRCTC) has summoned Amul for an explanation regarding a food quality complaint on a Patna-Tatanagar Vande Bharat Express train. Passengers alleged that spoiled curd containing worms was served, leading to a complaint and a video circulating online. The India — Ministry of Railways (India) and the India — Ministry of Railways (India) deemed the incident serious, resulting in a 10 lakh rupee fine for Indian Railway Catering and Tourism Corporation and a 50 lakh rupee fine for the private catering contractor, with a directive to terminate their contract. Amul has stated that such infestation is scientifically and operationally impossible within its production cycle.
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