PayPal Replaces CEO Alex Chriss
Analysis based on 6 articles · First reported Feb 03, 2026 · Last updated Feb 04, 2026
The replacement of PayPal's CEO, Alex Chriss, with Enrique Lores, coupled with missed Q4 earnings and a lower Q1 profit forecast, led to a significant 16% drop in PayPal's shares. This event signals potential strategic shifts within PayPal and highlights the competitive pressures in the digital payments industry, impacting investor confidence in the company.
PayPal is replacing its CEO, Alex Chriss, with Enrique Lores, effective March 1. The decision follows a board review that found the pace of change and execution at PayPal had not met expectations. Enrique Lores, who has served on PayPal's board for nearly five years and as board chair since July 2024, previously led HP Inc. as CEO. Kate Miller, PayPal's Chief Financial and Operating Officer, will serve as interim CEO until Enrique Lores takes over. David Dorman has also been appointed as independent board chair. The announcement coincided with PayPal's fourth-quarter results, which showed an adjusted profit of $1.23 per share on revenue of $8.68 billion, missing analyst expectations. The company also forecast lower profit for the first quarter, causing its shares to slide 16% before the market open. Alex Chriss was thanked for his contributions, including monetizing PayPal — Venmo and growing the Buy Now Pay Later business. PayPal is also pursuing new growth engines and partnerships, including a Transaction Graph Insights & Measurement program, a planned acquisition of Cymbio, and an expanded partnership with Deutsche Bank.
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