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Events / Business / Dubai Electricity and Water...
Business record achievement

Dubai Electricity and Water Authority Sets CML Record

Analysis based on 6 articles · First reported Apr 28, 2026 · Last updated Apr 30, 2026

Sentiment
40
Attention
2
Articles
6
Market Impact
General
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Market Impact

The achievement by United Arab Emirates — Dubai Electricity and Water Authority demonstrates significant operational efficiency and reliability in electricity supply, which positively impacts the investment climate and economic stability of United Arab Emirates — Dubai. This also highlights the successful integration of advanced technologies like AI in utility operations, potentially setting a benchmark for other global utility companies.

Utilities Technology
Event Summary

United Arab Emirates — Dubai Electricity and Water Authority (DEWA) has set a new world record for the lowest electricity customer minutes lost (CML), achieving just 0.82 minutes per year. This surpasses their previous record of 0.94 minutes in 2024, representing a 13% improvement. Saeed Mohammed Al Tayer, MD & CEO of United Arab Emirates — Dubai Electricity and Water Authority, attributed this success to the vision of Mohammed bin Rashid Al Maktoum and the integration of Fourth Industrial Revolution technologies, particularly artificial intelligence, into United Arab Emirates — Dubai Electricity and Water Authority's strategies. The Smart Grid, a key pillar of United Arab Emirates — Dubai Electricity and Water Authority's strategy, involves AED 7 billion in investments until 2035 and includes the Automatic Smart Grid Restoration System, the first of its kind in the Middle East and North Africa. This system enables remote, automated fault location, isolation, and service restoration, significantly accelerating power restoration and increasing reliability. United Arab Emirates — Dubai Electricity and Water Authority's CML is now significantly lower than the average of approximately 15 minutes recorded by leading utility companies in the European Union, reinforcing United Arab Emirates — Dubai's position among top global cities.

Entities Involved
govactor
United Arab Emirates — Dubai Electricity and Water Authority
United Arab Emirates — Dubai Electricity and Water Authority set a new world record for the lowest electricity customer minutes lost (CML), demonstrating enhanced operational efficiency and reliability.
Importance 100.0 Sentiment 60.0
per
Saeed Mohammed Al Tayer
Saeed Mohammed Al Tayer, MD & CEO of United Arab Emirates — Dubai Electricity and Water Authority, announced the new world record and highlighted the company's strategic initiatives.
Importance 80.0 Sentiment 50.0
per
Mohammed bin Rashid Al Maktoum
Importance 0.0 Sentiment 0.0
loc
United Arab Emirates — Dubai
Importance 0.0 Sentiment 0.0
alliance
European Union
Importance 0.0 Sentiment 0.0
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