Paytm hires 4,000, cuts 400

Paytm>>>, an Indian fintech company, plans to hire approximately 4,000 new employees over the next nine months, increasing its workforce by about 10% to expand its merchant network and artificial intelligence-driven product offerings. This hiring push, which includes senior leadership roles, will continue through March 2027 and focus on product, technology, and AI teams. Concurrently, Paytm>>> is laying off about 400 employees (1% of its staff) following its performance appraisal cycle, as part of ongoing operational restructuring. This dual strategy comes as Paytm>>> recovers from regulatory actions by the State Bank of India>>> two years ago, which led to the wind-down of its banking affiliate, Paytm Payments Bank Limited>>>, and significant job cuts. Under CEO Vijay Sharma>>>, Paytm>>> has posted four consecutive profitable quarters and is focusing on monetizing its user base through loans, investments, and other financial products, with a strong emphasis on AI-powered solutions.