Chegg Research Reveals US Skills Gap
Analysis based on 11 articles · First reported Jun 11, 2026 · Last updated Jun 17, 2026
The research by Chegg highlights a significant skills gap in the United States, particularly in frontline-heavy industries. This could lead to increased operational costs, stress, and employee turnover for businesses, potentially impacting their profitability and growth. The findings also suggest a need for more effective training programs, which could create opportunities for companies like Chegg that offer workforce skilling solutions.
Chegg, a global learning and workforce skilling company, released new research titled 'Frontline Workers Skills Index' that reveals significant skills gaps, rising burnout, and AI preparedness challenges among U.S. employers and employees in frontline-heavy industries. The study, based on a survey of 1,000 U.S. employers and 1,005 U.S. employees, found that 30% of employers spend over eight hours weekly compensating for skills gaps, and 56% believe entry-level workers are unprepared. A perception gap exists between employers and employees regarding training effectiveness and the most needed skills, with employers focusing on AI and digital capabilities, while employees prioritize leadership and communication. Dan Rosensweig, CEO of Chegg, emphasized that traditional training methods are failing to bridge these gaps, advocating for practical, career-impactful training.
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