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Events / Regulatory / SEBI Resolves Investor Complaints via SCORES
Regulatory regulatory update

SEBI Resolves Investor Complaints via SCORES

Analysis based on 6 articles · First reported Jun 25, 2026 · Last updated Jun 26, 2026

Sentiment
40
Attention
3
Articles
6
Market Impact
General
Live prominence charts, article sentiment distribution, and event development timeline available on the Ergen Dashboard
Market Impact

The efficient resolution of investor complaints by the India — Securities and Exchange Board of India (SEBI) through its SCORES platform is likely to increase investor confidence in the Indian capital markets. This improved regulatory oversight and quicker grievance redressal could attract more retail investment and enhance market stability, positively impacting the broader financial services industry.

Financial services
Event Summary

The India — Securities and Exchange Board of India (SEBI) successfully resolved over 5,500 investor complaints in May through its upgraded SCORES platform, reducing the total number of pending grievances from 6,167 to 5,537. The platform received 4,918 new complaints during the month. SEBI noted that entities, including KFin Technologies, Secur Credentials, and Eastern Investments, were involved in 10 complaints that remained pending for over three months. The average time for entities to submit Action Taken Reports (ATRs) was five days in April, with first-level review complaints resolved in eight days. The SCORES 2.0 system features multiple review levels, allowing investors to seek further examination if dissatisfied, and complaints are also considered resolved if investors opt for the Online Dispute Resolution (ODR) mechanism.

Entities Involved
govactor
India — Securities and Exchange Board of India
The India — Securities and Exchange Board of India (SEBI) has successfully resolved over 5,500 investor complaints through its SCORES platform in May, demonstrating improved efficiency in grievance redressal and strengthening investor protection. This action enhances its reputation as a vigilant market regulator.
Importance 100.0 Sentiment 50.0
oth
Secur Credentials
Secur Credentials is listed among entities with complaints pending for over three months on the SCORES platform, suggesting a slight negative impact on its public image regarding investor grievance handling.
Importance 20.0 Sentiment 0.0
oth
Eastern Investments
Eastern Investments is noted as an entity with complaints pending for more than three months on the SCORES platform, which could slightly affect its reputation concerning investor satisfaction.
Importance 20.0 Sentiment 0.0
priv
KFin Technologies
KFin Technologies is mentioned as one of the entities involved in 10 complaints pending for more than three months on the SCORES platform. This indicates a minor negative impact on its reputation due to unresolved investor grievances.
Importance 20.0 Sentiment 0.0
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