Snapshot from Aug 15, 2026 at 07:00 UTC. For live data and tracking: View Live
Events / Business / Freshworks appoints Ryan Manning CPTO
Business executive appointment

Freshworks appoints Ryan Manning CPTO

Analysis based on 7 articles · First reported Jul 28, 2026 · Last updated Jul 29, 2026

Sentiment
10
Attention
2
Articles
7
Market Impact
General
Live prominence charts, article sentiment distribution, and event development timeline available on the Ergen Dashboard
Market Impact

The appointment signals Freshworks' commitment to unifying product and technology leadership to drive AI-powered innovation. The market may view this positively as it brings experienced leadership from ServiceNow and BMC Helix, potentially boosting investor confidence.

Software Enterprise Software
Event Summary

Freshworks Inc. announced the appointment of Ryan Manning as Chief Product and Technology Officer, effective August 10, 2026. Manning will report to CEO Dennis Woodside and unify product and technology strategy. He succeeds Srini Raghavan, who is leaving to pursue an entrepreneurial venture. Soumya Swaminathan continues as CTO, reporting to Manning. Manning previously held leadership roles at ServiceNow, BMC Helix, and co-founded FreeAgent CRM (now Servis.ai). The move aims to accelerate product innovation and AI integration as Freshworks expands its mid-market and enterprise footprint.

Key Actions
80 Freshworks appointed Ryan Manning
60 Srini Raghavan departed
50 Freshworks unified
Entities Involved
stock
Freshworks
Freshworks appointed Ryan Manning as CPTO, unifying product and technology strategy to accelerate AI-driven growth.
Importance 100.0 Sentiment 10.0
per
Ryan Manning
Ryan Manning appointed as CPTO, bringing experience from ServiceNow and BMC Helix to lead product and technology.
Importance 100.0 Sentiment 15.0
per
Dennis Woodside
CEO Dennis Woodside announced the appointment and expressed confidence in Manning's ability to drive product innovation.
Importance 60.0 Sentiment 5.0
per
Srini Raghavan
Srini Raghavan departed Freshworks to pursue an entrepreneurial venture, succeeded by Manning.
Importance 40.0 Sentiment 0.0
per
Soumya Swaminathan
Soumya Swaminathan continues as CTO, now reporting to Manning.
Importance 30.0 Sentiment 0.0
stock
ServiceNow
Manning previously helped build and scale ServiceNow around its IPO, bringing relevant experience.
Importance 20.0 Sentiment 0.0
priv
FreeAgent CRM
Manning co-founded FreeAgent CRM, now Servis.ai.
Importance 10.0 Sentiment 0.0
priv
Servis.ai
Servis.ai evolved from FreeAgent CRM, co-founded by Manning.
Importance 10.0 Sentiment 0.0
subs
Bridgestone — Bridgestone Americas
Bridgestone — Bridgestone Americas is a customer of Freshworks, mentioned as a reference.
Importance 5.0 Sentiment 0.0
priv
New Balance
New Balance is a customer of Freshworks, mentioned as a reference.
Importance 5.0 Sentiment 0.0
stock
WSP Global
WSP Global is a customer of Freshworks, mentioned as a reference.
Importance 5.0 Sentiment 0.0
subs
Sony — Sony Music
Sony — Sony Music is a customer of Freshworks, mentioned as a reference.
Importance 5.0 Sentiment 0.0
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