Newgen Software Named Notable Vendor by Forrester
Analysis based on 10 articles · First reported Aug 10, 2026 · Last updated Aug 10, 2026
The recognition is a positive validation for Newgen Software Technologies, potentially enhancing its brand credibility and aiding customer acquisition in the competitive DPA market. However, the direct financial impact is limited, as analyst recognitions typically influence long-term positioning rather than immediate revenue.
Newgen Software Technologies, a provider of intelligent enterprise orchestration, announced on August 10, 2026, that it has been recognized as a 'Notable Vendor' in Forrester's The Digital Process Automation Software Landscape, Q3 2026 report, authored by Vice President and Principal Analyst Craig Le Clair. The report surveys 39 vendors in the digital process automation (DPA) market, highlighting trends such as agentic execution and the challenge of scaling AI-embedded automation projects. Newgen is noted for its geographic coverage across North America, EMEA, and APAC, and its focus on financial services, insurance, government, public sector, and healthcare. The company also offers all three primary deployment models: hosted/private SaaS, multitenant SaaS, and on-premises. Newgen selected extended use cases including AI agent industry outcomes, customer self-service, and document automation. Runki Goswami, CMO of Newgen Software Technologies, commented on the recognition, emphasizing the shift toward orchestrating intelligence across the enterprise. The report also discusses adaptive process orchestration (APO) as a potential disruptor to DPA.
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