Hexaware Introduces Zero Friction Enterprise
Analysis based on 9 articles · First reported Aug 17, 2026 · Last updated Aug 17, 2026
The introduction of the Zero Friction Enterprise framework is a strategic move by Hexaware to strengthen its competitive position in the IT services market, potentially attracting new clients and expanding its service offerings. While the immediate market impact is likely limited, the framework could enhance Hexaware's long-term revenue growth and market share in digital transformation services.
On August 17, 2026, Hexaware Technologies (NSE: HEXT) introduced the Zero Friction Enterprise, a delivery framework designed to reduce operational and technological resistance across enterprise estates. The framework unifies Hexaware's capabilities in modernization, cybersecurity, engineering, operations, quality, and enterprise software, addressing friction points such as aging code, security exposure, delayed delivery, and software dependencies. It is built on six pillars: Zero Vulnerability, Zero Tech Debt, Zero Backlog, Zero Defects, Zero Tickets, and Zero License, underpinned by an 'Infinite Trust' layer for data readiness, security, and governance. Hexaware's AI-led delivery model is anchored by Zerovity, its AI delivery layer for governed coordination. The announcement was made by CEO Srikrishna Ramesh and President Siddharth Dhar, and was distributed via press releases from multiple locations including London, Mumbai, and Iselin.
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