India — National Cybercrime Reporting Portal & State Bank of India

India — National Cybercrime Reporting Portal: The portal is central to the grievance redressal and money restoration modules, and its usage is expected to increase with the new directives.

State Bank of India: Directed to formulate and circulate an SOP on mule accounts within four weeks, affecting banking operations and fraud management.

India — National Cybercrime Reporting Portal: The India — National Cybercrime Reporting Portal>>> (NCRP) contributed data intelligence that was vital for the India — Gujarat Police>>>'s 'Operation Mule Hunt 1.0' in identifying and acting against cyber fraud.

State Bank of India: The State Bank of India>>> (RBI) is guiding the implementation of an AI-based risk-scoring system through the Indian Digital Payment Intelligence Corporation>>> (IDPIC) to enhance the efficiency of combating mule accounts and suspicious transactions.

India — National Cybercrime Reporting Portal: Part of the grievance mechanism referenced in the ruling; banks directed to follow its procedures.

State Bank of India: Received the court order for circulation to banks and financial institutions to ensure awareness of the grievance mechanism.

India — National Cybercrime Reporting Portal: The portal received the complaints that triggered the response, serving as the reporting mechanism.

State Bank of India: The RBI's name was impersonated in malicious files, but the bank itself was not directly involved in the response.

India — National Cybercrime Reporting Portal: The India — National Cybercrime Reporting Portal was used to register complaints and track fraud, demonstrating its utility.

State Bank of India: The State Bank of India was impersonated in fake directives, potentially undermining trust in its communications.